Blog
home | site map | privacy policy


You Make The Difference -Leadership


What do you think makes your company successful? Your newest hardware or software? The newest system you've put into place? The best location in town? Although these are important, they are not the key to success.

Today it's not enough to produce a product and get the work done. There are big challenges in running a business. Competition isn't just local - it's coming from all over the world; there's always some new piece of equipment to buy; your customers have critical needs; systems can always be improved; employees have challenges you need to respond to and there are constant changes in technology.

All of this means that being a good leader, manager or employee is a tall order. Being an effective communicator is just one way you can make a difference.

Communication affects every part of our lives. Whether it's at work or in your family you are constantly interacting with others. Both areas involve the need for cooperation. Discussing ideas, solving problems, making plans for the future all require good interaction skills.

For your interactions to be effective, you need to understand some basic needs and bring that understanding into your interactions.

? We all need to feel valued, respected, trusted and appreciated.

? We need to be listened to and have our thoughts and ideas heard.

? We like to collaborate on solving problems and get ideas and information before making decisions.

Here are three suggestions on how you can make a difference.

1) How would you act differently if you really believed that all of your co-workers wanted to and were capable of being successful? Would it be possible to trust their intentions even though your styles or methods of accomplishing a task may be different? This attitude of positive regard for others increases their self esteem and is essential to good work relationships.

Examples:

"I'm really impressed Judy. This new system you came up with has all the information right where we need it. It's going to save the whole team a lot of time."

"That's a great idea. I can see how that could reduce our costs and make a difference in our budget this next year."

"Thanks for taking the time?."

2) Listening and responding with understanding is at the very core of open communication. This is very important when someone is expressing feelings, either positive or negative. Responding with understanding shows that you understand what someone is feeling and why.

Reflecting negative feelings helps defuse those feelings before they cause problems that might otherwise have been avoided. Ignoring them, hoping they will go away or trying to argue them away usually makes the person more emotional. When we are not being heard, we will often "turn up the volume" in order to be heard.

It's equally important to reflect positive feelings. It's a great way to acknowledge another for how they feel about getting a difficult job done. This reinforces their good work and helps the other person feel even more successful.

Examples:

"It's frustrating trying to please people who change their minds and you're getting mixed messages."

"Being acknowledged like that at the meeting has to make you feel really good".

"I understand how disappointing it can be to ??"

3) When you value someone's opinions and want their help in solving a problem, they are almost always willing to help. Two minds are usually more creative and lead to better solutions and decisions than if you try to do it alone. That might mean asking someone to get involved and work with you or it might mean asking someone to take responsibility for the task and take it through to completion. Involving others in developing ideas and carrying out the tasks builds their commitment to what you're trying to accomplish.

Example:

"You work with these forms a lot, Susan. What ideas do you have for how they could be redesigned to work better for us?"

"In the meeting the other day you came up with some good ideas. Would you be willing to work with me on getting some of them implemented?"

"How do you think we could handle that?"

Opportunities to practice these skills happen frequently and sometimes unexpectedly. Even though the business challenges may not have changed you may be having a little more fun! At the end of the day, stop and think about how you might have made the difference.

© 2004 Julane Borth

Julane Borth is co-founder of EWF International®, an Oklahoma based firm providing personal advisory boards for women business owners and executives. EWF International also offers leadership training for women. EWF International franchises are available throughout Texas.

http://www.ewfinternational.com

Leadership is best defined by the quality of your thoughts, decisions and actions. It is also underpinned by the quality of the tools you use in your role. Be seen to bring true leadership to your organization and act with the authority that it brings to you.

Site Build It! Tools


MORE RESOURCES:
This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news


Forbes

How To Assess An Essential Leadership Capacity: Trusting Others And Inspiring Trust
Forbes
Trust is a fundamental leadership capacity, and it works in two directions. It's pretty obvious that a leader needs to be able to inspire trust and be worthy of that trust. It's equally important that she has the capacity to trust others, a ...



New York Times

Under Pressure, Florida Sheriff Defends 'Amazing Leadership'
New York Times
MIAMI — Facing mounting questions on Sunday over how his officers handled a mass shooting in a high school, Sheriff Scott Israel of Broward County, Fla., defended his actions as “amazing leadership.” Sheriff Israel, a Democrat in an elected post, said ...
Florida lawmakers call for suspension of Broward sheriff after Parkland massacre as he defends 'amazing leadership'Washington Post
Broward County Sheriff Brags About 'Amazing Leadership' in Wake of School-Shooting FailuresNew York Magazine
Gov Scott asks FDLE to investigate response to shooting at Stoneman DouglasSun Sentinel
Los Angeles Times -Press Herald -Reason (blog)
all 777 news articles »


PennLive.com

Florida school shooting: Under pressure, sheriff defends 'amazing leadership'
PennLive.com
(AP) -- The Florida sheriff whose department responded to this month's high school massacre defended his leadership Sunday while insisting that only one of his deputies was on the scene as the gunman killed 14 students and three staff members. Broward ...

and more »


Distributed Agile Leadership
InfoQ.com
Another relevant Agile leadership trend is the evolution of Modern Agile. These principles build on the foundations of Lean Principles, and the Agile Manifesto, and help to extend Agile beyond the domain of software development. Again in this section ...



The Conversation AU

McCormack wins Nationals leadership after token challenge by Christensen
The Conversation AU
Michael McCormack is the new Nationals leader and deputy prime minister, defeating Queensland maverick George Christensen, who was a late and unexpected starter in the leadership ballot. McCormack, speaking after the party meeting, paid immediate ...
NSW MP McCormack wins Nationals leadership9news.com.au
Michael McCormack set to secure Nationals leadershipSBS
Michael McCormack new Deputy Prime Minister, Nationals leaderThe Sydney Morning Herald
The Guardian -ABC Local -ABC Online
all 342 news articles »


Forbes

Leadership Is Not The Same As Telling Other People What To Do
Forbes
Marcelino Elosua left his job as CEO of Spanish olive oil producer Carbonell to set up LID Publishing in 1993. Now celebrating its 25th anniversary, the business book publisher has produced titles with over 2,500 authors and employs 75 staff in seven ...



Forbes

Why Leadership Training Doesn't Work
Forbes
Most leadership training programs are designed for ease of operational delivery within an organization, not for habit formation. They are event-based trainings, meaning that the training takes place over a day or two. In a traditional one-day or two ...

and more »


New York Post

Rangers could face leadership vacuum after trade deadline | New ...
New York Post
The Rangers are rudderless. Perhaps the biggest conundrum that faces general manager Jeff Gorton on the other side of Monday's 3 p.m. trade deadline might not...

and more »


Ontario Argus Observer

Students sought for state leadership, citizenship program
Ontario Argus Observer
These programs provide an opportunity for high school junior girls and boys to develop leadership skills and learn the inner workings of Oregon state government, including the political process, lawmaking, citizenship and patriotism. Basic criteria for ...



Telstra and Ericsson to Continue Leadership in Network Evolution in 2018
PR Newswire (press release)
WASHINGTON, United States, Feb. 25, 2018 /PRNewswire/ -- Telstra will work with Ericsson (NASDAQ: ERIC) to continue evolving the Telstra Mobile Network to support Telstra's Network of the Future transformation plan and deliver the best mobile network ...

and more »

Google News

© 2016 Definition Of Leadership & Career Consulting Limited